Computer-Assisted Interpreting Technologies and Interpreter Cognition: A Product and Process-Oriented Perspective – Christopher D. Mellinger

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Research on technology-enabled and technology-mediated interpreting to date has taken a largely product-oriented approach to understand the role of technology during interpreting. In response to calls for additional empirical research on the intersection of interpreting, technology, and cognition, this article argues for the inclusion of process-oriented research and outlines several areas of potential investigation
Fins ara, la recerca sobre la interpretació assistida i intercedida per latecnologia ha adoptat un enfocament centrat principalment en el producte per tal d’entendre el paper de la tecnologia durant l’exercici de la interpretació. A fi de respondre a la necessitat d’una recerca empírica addicional sobre la intersecció entre la interpretació, la tecnologia i la cognició, aquest article posa de manifest la necessitat d’incloure una recerca orientada al procés de la interpretació i determina diverses àrees de recerca de possible interès.
Hasta el momento, la investigación sobre la interpretación asistida y mediada por tecnología ha adoptado un enfoque centrado principalmente en la interpretación como producto para entender el papel de la tecnología durante esta actividad. En respuesta a la llamada de investigación empírica adicional sobre las intersecciones entre interpretación, tecnología y cognición, este articulo aboga por la inclusión de investigación orientada hacia el proceso de la interpretación e identifica unas áreas de investigación de posible interés.

The process-oriented methods described here are beneficial to the study of interpreting technologies and cognition not only in workplace settings but also educational contexts, and can augment existing product-based studies. Workplace studies, in particular, benefit from this type of analysis since they allow researchers to examine the impact that interpreting technologies have under professional working conditions. Professional and standards organizations, policy makers, and industry stakeholders need empirical research on the use of interpreting technologies to better understand the role that these technologies play in multilingual communication, and process research is an important component of this discussion. Scholarship in language industry settings, however, presents unique challenges and will likely require the collaboration of both researchers and industry partners (Mellinger, 2019). Nevertheless, the benefits of theoretically grounded and methodologically-sound research that incorporates both product and process data, outweigh the potential difficulties. Moreover, research on interpreting technologies in professional contexts establishes a point of reference for training programs that prepare interpreters for work in a range of settings. By reviewing product and process-oriented approaches to interpreting studies research, this article attempts to advance Fantinuoli’s (2017) call for additional empirical research on interpreting technologies. In particular, it advocates for a process-oriented approach to interpreting technologies research to better understand the impact that these tools have on interpreter cognition and behavior and to complement existing studies that have alluded to potential effects. While product-oriented studies allow scholars to infer potential cognitive behavior, real-time data coupled with measures that are specifically linked to cognitive constructs provide greater insight into the role of interpreting technologies in the work ofprofessional interpreters.

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